employee story

Revolutionising ticketing: A blockchain-powered solution

Celebrating the achievements of a remarkable internship at supersonic.

At supersonic, we thrive on the excitement of exploring innovative technologies and seamlessly integrating them into our daily operations. We are also passionate about providing internship opportunities that allow aspiring talents to do exactly that. Through our longstanding partnership with the PXL internship program, this year's challenge for our interns was to develop a user-friendly solution by integrating commercetools and blockchain technology.

In this article, we are delighted to introduce the exceptional work of our talented interns, Jeroen and Maxim, who have led the creation of our blockchain-powered platform in collaboration with our team members. Join us as we delve into the challenges faced by online ticket sellers and unveil the transformative solution that will enhance security, eliminate fraud, and revolutionise the ticketing experience for businesses and customers alike.

By harnessing the power of blockchain technology, they addressed the modern-day challenges associated with online ticketing sales, including platform reliability during peak times, ticketing fraud, and ensuring ticket authenticity. Through their ingenious platform, future ticket sales can now operate more seamlessly and transparently, providing an enhanced experience for all stakeholders involved.
Author

Lisa Leus

Publishing date

Jun 28, 2023

By harnessing the power of blockchain technology, they addressed the modern-day challenges associated with online ticketing sales, including platform reliability during peak times, ticketing fraud, and ensuring ticket authenticity. Through their ingenious platform, future ticket sales can now operate more seamlessly and transparently, providing an enhanced experience for all stakeholders involved.
Contact us

Want to know more about this project or the technologies we used?

Don't hesitate to contact us for more info! Reach us by email or fill in a form.

Get in touch

Unmasking the challenges of online ticket sales

Downtime, fraudulent practices, and unfair access

Online ticket sales face critical challenges that hinder the seamless purchase and distribution of tickets. Platforms often experience downtime during peak times, frustrating customers and causing potential revenue loss. Ticket fraud and the lack of robust authenticity verification processes create uncertainty for buyers, exposing them to counterfeit tickets and dishonest sellers. Additionally, ticket scalping disrupts fairness by inflating prices and monopolising availability, limiting access for genuine fans. These issues undermine industry integrity and compromise the accessibility of events for passionate attendees.

Blockchain tech and seamless user experience

Secure, transparent, and honest

The solution

The robust backend of our ticketing platform relies on a Java Spring Boot application flawlessly integrated with the powerful MACH e-commerce platform, commercetools. On the front end, we've employed Angular and established a vital connection through Alchemy, enabling smooth communication between the user interface and the blockchain. This innovative integration empowers our platform to securely send transactions to the blockchain.

In essence, a blockchain is a decentralised network of transaction blocks that undergo verification. But what does this mean for our ticketing solution? It revolutionizes the way transactions occur, enabling direct exchanges between parties without the need for intermediaries. Every participant within the blockchain is aware of and can verify these transactions, ensuring a secure and transparent system. By harnessing this technology, we effectively combat ticket fraud and guarantee the authenticity of each ticket, delivering a seamless and trustworthy ticketing experience.

Ensuring authenticity and tackling fraud

Gone are the days of uncertainty when purchasing second-hand tickets. Our blockchain-powered solution guarantees that customers who buy tickets will receive authentic ones, even if they are not the initial owners. By leveraging the blockchain's decentralised network, each transaction is verified by all participants, ensuring a transparent and fraud-resistant ticketing process. Say goodbye to counterfeit tickets and welcome a new era of trust and confidence.

Combating ticket scalping

Our groundbreaking solution is a game-changer in the battle against ticket scalping, which undermines fairness and drives up prices. With our innovative approach, the days of bots rapidly snatching up tickets and reselling them at extremely high prices are over.

Jeroen and Maxim, the masterminds behind our platform, have devised an ingenious strategy to discourage ticket scalpers.

The system enables easier tracking and accountability, making it harder for these parties to exploit the market. Furthermore, the platform they created strictly enforces the selling of tickets at their original or lower prices, ending exorbitant ticket costs. No more overpriced concert tickets – it's time for fair access for all!

Streamlining the ticket-buying experience

To alleviate platform traffic and enhance user experience, Jeroen and Maxim have established a seamless connection with the Mastodon social media network. By responding to posts requesting ticket purchases, our platform automatically provides a direct link to the relevant product detail page. This eliminates the need for customers to navigate through multiple pages, ensuring a smooth and efficient ticket-buying process. By reducing webshop occupancy, we mitigate the risk of shutdowns during peak moments, delivering an effortless and stress-free experience for all.

Navigating the complexity of blockchain technology

Building knowledge and selecting the right path

Both students embarked on the project with a fresh perspective on blockchain technology, diving head-first into uncharted territory. Rapidly acquiring a broad knowledge base and taking the lead, they wasted no time in initiating the project. However, venturing into a new technological domain comes with its own set of challenges.

Their primary hurdle involved fully grasping the intricate nature of blockchain and carefully selecting appropriate smart contracts. With blockchain being a rapidly evolving field, they encountered a constant influx of new and intriguing material that demanded thorough examination. Through diligent research, they successfully navigated these challenges, ultimately identifying the most suitable option for their project.

From interns to team members

Excitement for their return to the office

Jeroen and Maxim's time at supersonic was filled with boundless enthusiasm, and we shared in their excitement every step of the way! That's why we are thrilled to announce that, after a well-deserved vacation, both Jeroen and Maxim will be returning to our development team in September as full-time employees.

Their dedication and eagerness to expand their knowledge and gain experience in customer projects have been truly inspiring. As their mentors and colleagues, we eagerly await their return to the office, ready to provide support and guidance as they strive to achieve their goals. Together, we are embarking on an exciting journey towards a bright future.