Service solutions

In addition to our core services, supersonic is able to deliver exceptional managed services and operational support regarding its clients' online businesses. Mastering the major enterprise cloud platforms, we are able to harness the full potential of the enterprise-grade digital solutions we create.

Platform managed services
Platform managed services

Platform managed services

Proactive attitude for ease of mind

Delivering state-of-the-art digital projects is considered the core business of supersonic. Nevertheless, we also provide excellence in guarding and maintaining operational commerce platforms. Using a continuous improvement strategy, proactive attitude and close collaboration with our development teams, we are capable of efficiently monitoring and preserving online commerce systems.

  • Technical operational issues
  • Clear SLA protocols
  • Servicedesk 24/7 support
  • Transparant incident logging
  • Preventive maintenance
  • New Relic & Datadog expert tooling
  • Monitoring & alerting
  • Service Level Management reporting

Master data management

It all starts with qualitative data

Detailed, rich and structured product data is vital for enterprise-level digital commerce. By centralising product data properly, our customers are able to manage and efficiently distribute data toward sales channels. Commerce processes and functionality benefits extensively from overall improved product information powered by accurate master data management practices.

  • Product information management
  • Master data management strategy
  • Product data quality optimisations
  • Complex product modelling
Master data management
Master data management

Cloud hosting
Cloud hosting

Cloud hosting

Cloud provider agnostic

Managing our applications in the cloud is a cornerstone of every modern commerce platform. Supersonic is delighted to be fully agnostic related to cloud providers and holds prime partnerships with all major cloud providers, ranging from Amazon Web Services, Microsoft Azure to Google Cloud. Our development teams have built up extensive know-how in setting up fully scalable solutions powered by each of these cloud services.

  • AWS Premier partnership reach
  • Microsoft Azure partnership
  • Cloud DevOps setup
  • Microservice hosting

Operational support

Managing your enterprise commerce solution

There is a lot involved in digital activities. In particular cases, organisations are short of hands to streamline operational matters. Supersonic can supply specific operational expertise and support concerning online commerce activities. We support companies with experienced e-commerce managers, analysts and product owners.

  • Daily operational support
  • Content management
  • Application management trainings
  • Product owner guidance
  • Agile project methodology
  • End-user testing support
Operational support
Operational support

Our unique group of experts thrives to build the most challenging digital commerce projects, using state-of-the-art MACH platforms. Our teams go for nothing less than truly satisfied customers.

— Delivery Management, supersonic

Some companies we've served at supersonic speed

Customer featured cases

Interested in more cases? Contact us