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Service
Service solutions
In addition to our core services, supersonic offers reliable managed services and hands-on operational support to keep your digital business performing at its best.
With deep expertise across leading enterprise cloud platforms, we help you unlock the full potential of the robust digital solutions we deliver. This ensures stability, scalability and consistent performance tailored to your business needs.
Platform managed services
Proactive attitude for ease of mind
While delivering cutting-edge digital projects is at the heart of supersonic’s expertise, we also excel in maintaining and optimising operational commerce platforms. Through a strategy of continuous improvement, proactive management, and close collaboration with our development teams, we ensure efficient monitoring and seamless preservation of online commerce systems.
- Technical operational issues
- Clear SLA protocols
- Servicedesk 24/7 support
- Transparent incident logging
- Preventive maintenance
- New Relic & Datadog expert tooling
- Monitoring & alerting
- Service Level Management reporting
Master data management
It all starts with qualitative data
Accurate, detailed, and well-structured product data is essential for enterprise-grade digital commerce. By centralising product data effectively, we help our customers manage and distribute it seamlessly across sales channels. Well-organised product information enhances commerce processes and functionality, unlocking significant improvements through strong master data management practices.
- Product information management
- Master data management strategy
- Product data quality optimisations
- Complex product modelling
Cloud hosting
Cloud provider agnostic
Managing applications in the cloud is a fundamental pillar of modern commerce platforms. At Supersonic, we embrace a fully cloud-agnostic approach, maintaining top-tier partnerships with leading providers, including Amazon Web Services, Microsoft Azure, and Google Cloud. Our development teams have deep expertise in designing and deploying highly scalable solutions tailored to each of these cloud environments
- AWS Premier partnership reach
- Microsoft Azure partnership
- Cloud DevOps setup
- Microservice hosting
Operational support
Managing your enterprise commerce solution
Running a successful digital commerce platform involves many moving parts. In some cases, organizations lack the in-house resources to efficiently manage day-to-day operations. Supersonic provides specialised operational expertise to support online commerce activities, offering experienced e-commerce managers, analysts, and product owners to keep everything running smoothly.
- Daily operational support
- Content management
- Application management trainings
- Product owner guidance
- Agile project methodology
- End-user testing support
Our unique group of experts thrives to build the most challenging digital commerce projects, using state-of-the-art MACH platforms. Our teams go for nothing less than truly satisfied customers.
— Delivery Management, supersonic
Some companies we've served at supersonic speed
Customer featured cases
Interested in more cases? Contact us